Requesting a New Posting List


For issues which may block the shipping of items such as invalid shipping address or posting list expired, a new posting list must be requested to Olist.

How to request a new posting list

To request a new posting list, an email must be sent to br@olist.com and this email must contain the following informations:

  • order_code: unique code that identifies each Olist order.
  • reason: A message explaining why the posting list needs to be regenerated.

What's Next

Notification Details