Logistics

Overview

When the order invoice file is successfully processed, the packages for the order items are created.

Those packages have to be grouped in shipments which will originate the postal document used to ship the order's items​.

Package Status Transition Flow Diagram

The possible packages statuses are:

• created: the order has been invoiced, and the packages were created.
• ready_to_ship: the package already has a shipping label assigned to it.
• canceled: the package was canceled because a new shipping label was assigned to it.
• shipped: the package has been shipped.
• lost: the package has been lost during transit.
• stolen: the package has been stolen during transit.
• seized_for_inspection: the package has been seized for taxes conformity inspection.
• returning_to_sender: the package is returning to sender after delivery failure (examples: wrong address, address not found, and unknown receiver).
• returned_to_sender: the package has been returned to sender.
• awaiting_pickup_by_receiver: the package could not be delivered for some restriction. The receiver has to withdraw the package at a picking point.
• delivered: the package has been delivered.

Logistics Process Flow Diagram

Logistics Flowchart

What's Next