Orders

Overview

When a customer places an order, Olist is notified by the marketplace. Those items may belong to different sellers.

After payment authorization, the order is created by Olist to group the order items in one order for each respective seller to whom those items belong.

Status Transition Flow Diagram

The orders status transition flow is as follows:

The possible orders statuses are:

• approved: the order has been placed, the payment has been authorized and the order is ready to be invoiced;
• invoice_processing: the invoice XML file is being validated by Olist. That status has a very short duration;
• invoice_error: the invoice XML file is not valid. A valid invoice XML file is required;
• invoiced: the invoice XML file was successfully processed and the packages to ship the order items have been created;
• shipped: at least one order item has been shipped;
• delivered: at least one order item has been delivered.

Flow Diagram

Receipt of Orders Flowchart

What's Next